Refund Policy

At Nibugini, we aim to ensure you are happy with your purchase. However, please note the following:

• All sales are final for second-hand items unless the item is significantly different from its description.

• If you receive an item that is damaged or not as described, please contact us within 3 days of receiving your order.

• Refunds are issued only in the case of:

  • Wrong item sent

  • Item not as described

  • Major damage not disclosed before purchase

To request a refund, please email us at [your email] with your order number, a photo of the item, and a description of the issue.